Job Description

A technology company seeks a Technical Support Analyst to provide technical support for the global SCIB platform. Responsibilities include Level 0 and 1 support, incident management, and acting as the communication link with business for application monitoring. The ideal candidate should have experience in the ITIL framework and skills in Active Directory, SQL, and Troubleshooting. This full-time position is based in Madrid, Spain and requires effective collaboration with second-level teams.
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