Job Description
The Technical Support Analyst (TSA) of the U.S. Technical Assistance Center (CTAC),
reports directly to a Team Leader and is responsible for providing multiple channel bumper to
bumper technical service assistance to Ford and Lincoln Dealers from Canada and the United States of America.
Preferred Qualifications:
- Bachelor’s Degree required in automotive-related programs such as, but not limited to:
Automotive Technology, Automotive Technology Management, Field Service Operations,
Advance Vehicle Systems, Automotive Engineering Technology, Automotive Service
Technology, Automotive Industry Management and Mechanical Engineering.
- Automotive Service/Hands-on diagnostic and repair experience desired.
- Integrity to do the right thing and a demonstration of a solid understanding of Ford Operating
System (Ford OS).
- Have demonstrated a willingness to people first, focus on the customer, operate with
empathy, and use feedback to develop self and others.<...
reports directly to a Team Leader and is responsible for providing multiple channel bumper to
bumper technical service assistance to Ford and Lincoln Dealers from Canada and the United States of America.
Preferred Qualifications:
- Bachelor’s Degree required in automotive-related programs such as, but not limited to:
Automotive Technology, Automotive Technology Management, Field Service Operations,
Advance Vehicle Systems, Automotive Engineering Technology, Automotive Service
Technology, Automotive Industry Management and Mechanical Engineering.
- Automotive Service/Hands-on diagnostic and repair experience desired.
- Integrity to do the right thing and a demonstration of a solid understanding of Ford Operating
System (Ford OS).
- Have demonstrated a willingness to people first, focus on the customer, operate with
empathy, and use feedback to develop self and others.<...
Apply for this Position
Ready to join Ford Motor Company? Click the button below to submit your application.
Submit Application