Job Description
TWO ROLES! Pls submit your TOP TWO candidates only!
Duration: Expected duration March 23, 2025 with possible extension
ON SITE REQUIRED: 4 days a week.
4 days /week ON SITE required
Parking is NOT provided for contractors
This position provides consultative and technical support services to DBHDS staff to ensure timely problem resolution, system/data access and optimal system performance
Act as a first point of contact for providing technical support to all areas within the organization. Provide telephone, walk-in, and e-mail support to the Help Desk FieldFacultyStaff Help Desk, as needed. Accurately document request history and work in Help Desk Ticketing System; documentation of efforts through the ticketing and inventory management systems. Installation, configuration, set up and maintenance setup of desktop and laptop computer hardware and software for faculty, staff. Triage and route advanced secon...
Apply for this Position
Ready to join ATC? Click the button below to submit your application.
Submit Application