Technical Support - Associate (AEM)

Overview

Discipline Technology Enablement

Role Type BMC Technology Enablement – Generalist – Associate - Americas

Role Rank 66 – Associate

The opportunity

We are looking for passionate professionals who will be responsible for supporting & managing EY digital products and technologies. Ideal candidate will be someone coming from product/technology support background who have experience resolving customer queries & ensuring that a high standard of customer service is maintained. This role requires flexibility to work in a 24/7 shift environment, including weekends and holidays, to ensure continuous support for EY digital products and technologies.

Your key responsibilities

• Resolve customer queries, ensure high standard of customer service is maintained
• Learn new technology and products and understand the technology landscape
• Work productively whilst maintaining exceptional call/...