Job Description
In this role, you will be responsible for providing best-in-class recruitment strategies that support our growth and for developing, driving, and executing staffing initiatives across the organization!
What you’ll do & how you’ll make your mark.
Handles large volume of inbound customer calls and make outbound follow up calls during scheduled hours, always providing an excellent customer experience.Handles transferred customer calls for instant fulfillment, fulfilling the MyTime service immediately after/during phone call, always providing an excellent customer experience.Achieves productivity related targets, quality targets, average handle time, log in time, available time, schedule adherence, work order processing, and other productivity metrics.Directly provides customer support via support ticket, email, inbound chat, and inbound phone calls – and possibly other yet unidentified support channels – as ...
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