Job Description
Our client, a leading financial services organization, is seeking a Technical Support professional to join their team. As a Technical Support specialist, you will be part of the IT Support Department supporting a high-profile user community. The ideal candidate will demonstrate excellent communication skills, problem-solving abilities, and a proactive attitude, which will align successfully in the organization.
**Job Title:** Technical Support
**Location:** Columbus, OH
**What's the Job?**
+ Provide software and hardware support to end-users in a professional banking environment.
+ Assist with administration of Virtual/Desktop/Laptop Management and infrastructure applications including VDI, patch management, encryption, and anti-virus solutions.
+ Support incident and request management through ServiceNow or similar ticketing systems.
+ Reimage user devices, backup and restore user data remotely and at user desks.
+ Configure, install, ...
**Job Title:** Technical Support
**Location:** Columbus, OH
**What's the Job?**
+ Provide software and hardware support to end-users in a professional banking environment.
+ Assist with administration of Virtual/Desktop/Laptop Management and infrastructure applications including VDI, patch management, encryption, and anti-virus solutions.
+ Support incident and request management through ServiceNow or similar ticketing systems.
+ Reimage user devices, backup and restore user data remotely and at user desks.
+ Configure, install, ...
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