Technical Support Coordinator

Technical Support Coordinator

Bolster Systems is an established Software-as-a-Service company serving the UK construction industry, based in Trafford Park, Manchester. For over a decade, our personal approach to customer service, combined with industry-leading technology, has helped us build long‑standing relationships with clients who genuinely value our product and support.

Due to continued, organic growth, we are seeking a Technical Support Coordinator to join our team. The Technical Support Coordinator plays a critical role in bridging the gap between our client‑facing teams and our development team, ensuring technical issues are handled efficiently, communicated clearly, and resolved quickly.

Requirements

• Strong verbal and written communication skills, with the ability to translate technical issues into clear, customer‑friendly updates.
• Highly organised, with the ability to track, prioritise, and manage multiple tec...