Technical Support Engineer

The Technical Support Engineer will provide expert technicalassistance to clients, troubleshooting and resolving issues related to(product/services). The ideal candidate will have strong technical skills,problem-solving abilities, and the ability to communicate complex informationto clients clearly. This role is perfect for an individual who enjoys technicalproblem-solving in a client-facing capacity.

Location:Riyadh, KSA

Responsibilities

• Provideadvanced troubleshooting and support to customers for (product/services).Resolve technical issues via phone, email, and remote access tools
• Actas the primary point of contact for technical inquiries, ensuring clientsreceive timely and effective solutions
• Accuratelylog customer issues and resolutions
• Assistwith product setup, installation, and configuration for customers
• Guideclients on system usage, features, and best practices
• Workclosely with enginee...