Job Description

  • Office No. +63 (0) Mobile Phone Nos. /
  • 24/7 Customer Support
Position title

Technical Support Engineer (Analytical Engineer) Temporary Work From Home Setup

Description

- In charge of technical services and provide technical support to customers in the Philippines (South East Asia in the future)

- Efficient troubleshooting and complaint handling skills to meet customers’ needs

- Application development support – help customers to further operate and use the instrument proficiently, and help customers to develop applications according to customer needs, such as sample test plan, method optimization, etc.

- Ensure work efficiency, coordinate with distributors if needed. Optimize cost, turnaround time and quality to ensure long-term customer satisfaction

- Guide distributors in application development and after-sales maintenance if needed.

- Complete other tasks assigned by superiors.

CAPABILITIES: <...

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