Technical Support Engineer

Responsibilities:

1. Being together with our GM to visit customers to provide product and technical support, and follow up for any actions raised in the meeting

2. Proactively learn product /technology from headquarter, understand end customer's requirement, and can work out comparison and know how to approach customers for value added

3. Participate in Exhibition and conduct a technical presentation to customer/ distributors

4. Participate in a technical evaluation, can use data to provide data convinced report, good skills on PPT presentation

5. Conduct training to distributors and end customers

6. Provide consultation services to customers/distributors on any AOI programming by TeamViewer remote or at customer site

7. Troubleshoot and repair equipment, applying own knowledge and experience to resolve problems

8. Write detailed reports of problems encountered, tests performed, and work done

9. Listen, understand and co...