Technical Support Engineer, Barcelona

Technical Support Engineer

At Criteo, the Product Support Engineering team plays a pivotal role in ensuring the stability and reliability of our Retail Media product. We connect the dots between the R D and Product teams and the regional teams

As a Product Support Engineer, you will be at the heart of this collaboration. You will lead complex investigations, resolve high-impact technical issues, and drive the incident management and hot fix releases to continuously improve our products and support processes. Your work will directly influence our Retail Media product quality, customer satisfaction, and operational efficiency.

This role is ideal for someone who thrives in cross-functional environments, enjoys digging deep into technical challenges, and wants to shape the future of Retail Media by making our products smarter, stronger, and more scalable.

You will :

• Be the go-to expert for resolving advanced product issues escalated b...