Job Description

At Traefik Labs, we don’t just close tickets. We solve the complex infrastructure puzzles that power the modern web. We are looking for aTechnical Support Engineerwho lives and breathes cloud-native ecosystems.This role is for someone who loves diving deep intoKubernetes, understands the nuances of Ingress Controllers, API Gateways, and API Management, and wants to contribute directly to a massiveOpen Sourceecosystem.The Must-HavesThe Stack:Kubernetes, Traefik, Docker, and a deep understanding of Infrastructure.
Excellent English:You will communicate with global customers and our engineering team daily. Fluency is non-negotiable.
Mindset:Radically customer-centric. You enjoy helping people solve technical blockers.LogisticsTime Zone:Must be compatible withEST (US Eastern Time).
Shift:This role follows aLate Shift / On-Callmodel, including a 1-in-3 weekend rotation.What You’ll DoBridge the Gap:Support our enterprise customers.
OSS Impact:You will analyze issues in our Open S...

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