Job Description

Join to apply for the Technical Support Engineer role at Intertec Systems

Skills: end user, Technical Support, windows, mac, tickets, ivanti, bmc, servicenow

Job Purpose

For technical support for End User Devices being managed under Managed Services Contract of DHA

Qualifications
  • 3 Year Technical Diploma or Bachelor's degree in related field (preferred).
Certifications
  • CompTIA A+
  • ITIL V3/V4
  • Microsoft 365 Certifications
Experience

3 - 4 Yrs

Responsibilities
  • Provide onsite technical support for Windows and Mac devices, including mobile devices (tablets and laptops).
  • Perform MDM (Mobile Device Management) enrolment.
  • Install, configure, and maintain Antivirus and Endpoint Detection & Response (EDR) solutions.
  • Support and troubleshoot Office 365 applications, OneDrive, and VPN client applications.
    • ...

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