Job Description

Technical Support Engineer - End User Support


Skills:

  • Windows Troubleshooting
  • Office 365
  • Active Directory
  • Dynamic Host Configuration Protocol (DHCP)
  • Mail flow
  • MacOS Support
  • Patch Management
  • ITIL

Job Title: Technical Support Engineer

Experience: 3+

Responsibilities:

  • Proficiency in Microsoft Windows server OS and Client OS 11, and mobile devices.
  • Efficient management and maintenance of end-user IT assets, including laptops, PCs, software, printers, scanners, video conferencing devices, attendance systems, and IP telephones.
  • Experience with ITIL-based service desk ticketing tools, SLAs, and remote support tools, with knowledge of incident management, service requests, problem management, and change requests.
  • Solid understanding and experience with mail flow in an enterprise environment and Office 365. ...

Apply for this Position

Ready to join Intertec Systems? Click the button below to submit your application.

Submit Application