Technical Support Engineer

Overview

Job Title: Technical Support Engineer

Skills: OPERA PMS, Property Management Systems, Active Directory, Microsoft Exchange, Micros workstation, Domain Name System (DNS), WIFI Access, End User Support

Experience: 3+

Responsibilities

• OPERA installation on client systems
• User login ID creation and access management
• Interface handling and troubleshooting
• User maintenance and printer configuration in OPERA
• Experience with FCS Server and Mail Server management
• Knowledge of VMware (virtual machines setup & support)
• Experience with Microsoft Exchange Server
• MICROS workstation setup and configuration
• KOT (Kitchen Order Ticket) printer configuration
• RMC installation and icon creation
• MICROS card creation and management
• Windows Server 2012 and above – Active Directory user and group management
• DNS configuration and troubleshooting ...