Job Description
About the Job
Join zerohash as a Technical Support Engineer and help drive the efficiency of our global value transfer infrastructure. This role is perfect for a detail-oriented professional with a few years of experience who enjoys technical problem-solving and communicating directly with clients to make an immediate impact. You will play a key part in ensuring our digital asset and fiat transactions move seamlessly while using your technical skills to build internal improvements and processes.
Responsibilities
+ Technical Troubleshooting: Deep-dive into complex code and client integrations to identify bugs, performance bottlenecks, and configuration issues.
+ Product Advocacy: Collaborate with Engineering to escalate and prioritize bugs, product gaps, and client feedback
+ Tooling: Build internal tools, scripts, and dashboards to improve the efficiency of the support process and monitor API health...
Join zerohash as a Technical Support Engineer and help drive the efficiency of our global value transfer infrastructure. This role is perfect for a detail-oriented professional with a few years of experience who enjoys technical problem-solving and communicating directly with clients to make an immediate impact. You will play a key part in ensuring our digital asset and fiat transactions move seamlessly while using your technical skills to build internal improvements and processes.
Responsibilities
+ Technical Troubleshooting: Deep-dive into complex code and client integrations to identify bugs, performance bottlenecks, and configuration issues.
+ Product Advocacy: Collaborate with Engineering to escalate and prioritize bugs, product gaps, and client feedback
+ Tooling: Build internal tools, scripts, and dashboards to improve the efficiency of the support process and monitor API health...
Apply for this Position
Ready to join Zero Hash? Click the button below to submit your application.
Submit Application