Technical Support Engineer - EUS

Job Title: Technical Support Engineer - EUS Job Purpose: Skilled and experienced End User Support candidate to join our IT infrastructure team. The ideal candidate will possess at least 5-6 years of hands‑on experience supporting end users and troubleshooting IT issues to ensure the availability and performance of IT resources. Certification: ITIL Experience: 3-5 years Responsibilities: We are seeking a skilled and experienced End User Support candidate to join our IT infrastructure team. The ideal candidate will possess at least 3-5 years of hands‑on experience supporting end users and troubleshooting IT issues.

• Proficiency in Microsoft Windows server OS and Client OS 11, and mobile devices.
• Efficient management and maintenance of end‑user IT assets, including laptops, PCs, software, printers, scanners, video conferencing devices, attendance systems, and IP telephones.
• Experience with ITIL‑based service desk ticke...