Job Description
About the Opportunity
We are seeking a skilled professional to fill the role of Technical Support Engineer. This position will play a vital part in delivering top-notch customer service and driving adoption of our solutions.
The successful candidate will be responsible for providing expert technical support, training internal and external customers on our proprietary software, and developing strong relationships with clients.
The Role
This is an exciting opportunity within our Customer Success & Training (CS&T) department where you will have the chance to work closely with global teams composed of people from diverse backgrounds.
- Provide high-quality technical assistance that drives user engagement and product usage through excellent communication skills;
- Troubleshoot complex problems reported by customers using AspenTech's software...
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