Job Description

Technical Support Engineer II
Customer Support Hybrid Remote , India

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We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experience with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as aTechnical Support Engineer II at ourBengaluru , India office and help us do what we do best: propelling business forward. This is for Infra line of Products (https://www.progress.com/infrastructure-monitoring) . Learn More about us (https://www.youtube.com/watch?v=_dLQYerfF-c) .
This role involves providing advanced technical support to customers and internal teams, handling complex technical issues independently, mentoring junior staff, and demonstrating expertise across various technical domains w...

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