Job Description
Primary Skills: Email Troubleshooting (Expert), JavaScript (Advanced), Networking (Advanced), Web Services (Advanced), System Integration (Proficient)
Contract Type: W2
Duration: 12 Months with possible extension
Location: Santa Clara, CA (#LI-Hybrid)
Pay Range: $40.00 - $ 45.00 per hour
#LP
Job Summary:
Join our dynamic technical support team to empower users across the globe by resolving their complex system issues. You will act as a customer advocate, dive deep into the platform to troubleshoot unexpected behaviors, and collaborate with platform and software engineers for bug resolution. This role demands hands-on problem-solving across various technical domains, including LDAP/Active Directory, SSO, email systems, web services, data integration technologies, and network troubleshooting.
Key Responsibilities:Serve as a primary customer support contact, ensuring successful issue resolution an...
Contract Type: W2
Duration: 12 Months with possible extension
Location: Santa Clara, CA (#LI-Hybrid)
Pay Range: $40.00 - $ 45.00 per hour
#LP
Job Summary:
Join our dynamic technical support team to empower users across the globe by resolving their complex system issues. You will act as a customer advocate, dive deep into the platform to troubleshoot unexpected behaviors, and collaborate with platform and software engineers for bug resolution. This role demands hands-on problem-solving across various technical domains, including LDAP/Active Directory, SSO, email systems, web services, data integration technologies, and network troubleshooting.
Key Responsibilities:
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