Job Description
**Date Posted:**
2026-01-15
**Country:**
Singapore
**Location:**
8 Kallang Avenue #07-01/09 Aperia Tower 1, Singapore
Job Title
Technical Support Engineer
Role Overview:
**1. Technical Troubleshooting & Field Support**
+ Provide second‑level and third‑level technical support for 9G elevator systems
+ Perform root-cause analysis for recurring breakdowns, abnormal operations, and technical escalations to support on callback reduction
+ Support field technicians on-site when complex issues or major faults arise.
+ Review error logs, controller data, and system configurations to diagnose issues.
**2. Product Expertise & Knowledge Management**
+ Serve as the subject matter expert (SME) for the 9G elevator control system, door system, traction machine, safety circuits, a...
2026-01-15
**Country:**
Singapore
**Location:**
8 Kallang Avenue #07-01/09 Aperia Tower 1, Singapore
Job Title
Technical Support Engineer
Role Overview:
**1. Technical Troubleshooting & Field Support**
+ Provide second‑level and third‑level technical support for 9G elevator systems
+ Perform root-cause analysis for recurring breakdowns, abnormal operations, and technical escalations to support on callback reduction
+ Support field technicians on-site when complex issues or major faults arise.
+ Review error logs, controller data, and system configurations to diagnose issues.
**2. Product Expertise & Knowledge Management**
+ Serve as the subject matter expert (SME) for the 9G elevator control system, door system, traction machine, safety circuits, a...
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