Job Description

Technical Support Engineer - Level 3 (VMWare)

Job Category : Operations

Requisition Number : TECHN

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  • Posted : February 5, 2026
  • Full-Time
  • Hybrid

Locations

Showing 1 location

Responsibilities

  • Assisting sales account managers to provide presales expertise on delivering the desired solution for the customer.
  • Design and deliver support and service solutions for managed services customers in line with industry best practice to deliver continual service improvement over the whole service lifecycle.
  • Be responsible for providing technical project management services.
  • Work closely with the EOC Engagement Managers to ensure new customers are migrated with seamless handover / transition into the managed service environment.
  • Implementing new and refreshed managed service solutions for hosted customer environments.

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