Technical Support Engineer, Linux & Mobile Telecom – Madrid

Our client is a global provider of intelligent mobile Internet solutions that enable operators to improve quality, reduce network operational expenses and manage and monetize the mobile Internet. They are looking for a Technical Support Engineer for a home office-based position.

Requirements

• About 5 years’ experience with customer-facing activities in an international environment in the mobile and Telco markets (working with telco providers)
• Knowledgeable in customer support processes, tooling, and troubleshooting
• Knowledge in networking: TCP/IP, switching, routing – Must
• Experience with Linux/Unix based systems – Must
• Experience with load balancers, VM environments, NFV and SDN – advantage
• Self-learning and self-motivated
• Solve problems independently and creatively
• Team player and capability working with international company teams remotely
• Excellent communications skills in English (rea...