Job Description

Technical Support Engineer II

Work Setup:  Onsite in Eastwood, Quezon City (QC)

Schedule: Flexible / Shifting schedule

Must Have Requirements:

  • At least 4 years of relevant experience and knowledge in Linux OS is required.
  • Prior Enterprise Customer experience, supporting global clients or customers.
  • Prior direct experience working for vendors (e.g. Cisco, Palo Alto, Check Point, Sophos, etc. ) and supporting paying customers. 
  • Proven hands-on experience with the networking devices (basic), security devices, and a good grasp of the Linux Operating system
  • Stake holder management experience: Global support experience working with internal and external stakeholders is a requirement.
  • Basic knowledge of any Scripting Languages like Bash, PowerShell, and Python would be nice to have.
  • Excellent communication skills.
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