Technical Support Engineer, Linux

Job Description

Our client is a global provider of intelligent mobile Internet solutions that enable operators to improve quality, reduce network operational expenses and manage and monetize the mobile Internet.
They are looking for a Technical Support Engineer for a home office-based position anywhere in Eastern Europe.

Requirements:
About 5 years' experience with customer-facing activities in an international environment in the mobile and Telco markets (working with telco providers)
Knowledgeable in customer support processes, tooling, and troubleshooting
Knowledge in networking: TCP/IP, switching, routing – Must
Experience with Linux/Unix based systems – Must
Experience with load balancers, VM environments, NFV and SDN – advantage
Self-learning and self-motivated
Solve problems independently and creatively
Team player and capability working with international company teams remotely
Excellent communications skills in English (...