Technical Support Engineer

The Technical Support Engineer assists customers by building and submitting their iOS and/or Android apps to the applicable app stores for initial onboarding, scheduled updates, and resubmission of apps with bug fixes. This position is essential in the process of guaranteeing timely results and meeting expectations throughout the customer life cycle. In addition, the Technical Support Engineer maintains audits and improves the team’s build-related tools and documentation. This role receives mentorship from peers and provides moderate levels of mentorship to others.

Job Qualifications

• Minimum two (2) years of related experience as a Technical Support Engineer
• Ability to work on multiple projects / tasks in an agile environment.
• Good communication and presentation skills at all levels – colleagues, clients and top management.
• Results-oriented, resourceful, and a good team player.

Experience/Skills Requirement

<...