Job Description

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This company is the leading provider of control and
automation systems for homes, offices, schools, hospitals, hotels
and more. 


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As a Technical Support Engineer German
you are the primary technical resource for the
customers and partners. You will be responsible for actively
guiding the customers through the installation, configuration and
commissioning of the company solutions. You need to be able to
identify and provide reliable solutions for all technical issues
that arise during this process.

Your
responsibilities as a Technical
Support:


  • Provide B2B support and
    guidance to customers and partners,
    both on hardware and software level
  • Use your
    product knowledge and expertise to
    guide customers

  • Assist customers via phone,
    email, and chat to provide detailed and accurate case
    information
  • Collaborate
    with team members to
    define solutions for customers


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The Technical Support Engineer
that we're looking for:


  • Interest in
    home & building
    automation

  • Passion for
    tech, IT,
    networking, A/V &
    programming
  • Perfect
    communication skills in German and
    English
  • Hands-on, analytical,
    and solution-oriented mindset
  • Any programming
    experience is a bonus
  • True team
    player


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  • A fulltime and varied job in an
    international company in a dynamic and enthusiastic working
    environment
  • Starting gross salary for
    candidates without experience is €2700 gross /
    month
  • Meal
    vouchers     of 10 EUR per day

  • Hybrid working with the possibility to work
    2 days from home after your training
    period
  • Full reimbursement of public transport
    and easily accessible by public transport

  • Full training program during
    the first few months to train you to become an expert

  • Dedicated and personal career
    path     focused on your individual
    development
  • Access to different tools such as
    GoodHabitz and BloomUp to keep developing/learning/working on
    yourself
  • From time to time there are some
    awesome get togethers

Are you
interested in joining as a Technical Support Engineer? Apply
now!

Apply for this Position

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