Job Description

Job Title

Technical Support Engineer - Network IP Telephony

Certification

  • Cisco Certified Network Associate (CCNA)
  • CompTIA Network
  • CCNP Voice certification
  • Cisco Certified Design Associate (CCDA)

Experience

6

Responsibilities

  • Ensure high availability and reliable performance of the Network & IP Telephony environment.
  • Design and implement IP telephony solutions including voice mail call routing and conferencing.
  • Configure Cisco IP phones Call Manager and other related components.
  • Troubleshoot and resolve IP telephony issues.
  • Maintain and optimize IP telephony infrastructure.
  • Integrate IP telephony systems with other network infrastructure components such as routers switches and firewalls.
  • Ensure seamless interoperability between voice and data networks.
  • Implement security measures to protect the IP t...

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