Job Description
Overview
Technical Support Engineer - Network IP Telephony at Intertec Systems.
Responsibilities
- Ensure high availability and reliable performance of the Network & IP Telephony environment.
- Design and implement IP telephony solutions, including voice mail, call routing, and conferencing.
- Configure Cisco IP phones, Call Manager, and other related components.
- Troubleshoot and resolve IP telephony issues.
- Maintain and optimize IP telephony infrastructure.
- Integrate IP telephony systems with other network infrastructure components, such as routers, switches, and firewalls.
- Ensure seamless interoperability between voice and data networks.
- Implement security measures to protect the IP telephony infrastructure from unauthorized access and threats.
- Configure security features such as firewall rules and access control lists.
- Diagnose and resolve complex IP telephony issues.
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