Technical Support Engineer - Network IP Telephony

Job Title : Technical Support Engineer - Network IP Telephony

Certification : Cisco Certified Network Associate (CCNA)

CompTIA Network+

CCNP Voice certification

Cisco Certified Design Associate (CCDA)

Experience : 6+

Responsibilities

• Ensure high availability and reliable performance of the Network & IP Telephony environment.
• Design and implement IP telephony solutions, including voice mail, call routing, and conferencing.
• Configure Cisco IP phones, Call Manager, and other related components.
• Troubleshoot and resolve IP telephony issues.
• Maintain and optimize IP telephony infrastructure.
• Integrate IP telephony systems with other network infrastructure components, such as routers, switches, and firewalls.
• Ensure seamless interoperability between voice and data networks.
• Implement security measures to protect the IP telephony i...