Job Description
Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, well-being and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
**Scope of Responsibilities**
Provide system-level pre & post-sales support for CIENA’s customer base. This includes answering incoming customer calls, testing, troubleshooting and remote technical support for CIENA Network Management products. An understanding of Element Management or Network Management systems is required. A basic understanding of data communications protocols including Ethernet and IP networks would be beneficial. An understanding of fiber optic transport and/or switching protocols is an asset. Experience with Linux and database systems would be beneficial.
**Specific Responsibilities**
- Ans...
**Scope of Responsibilities**
Provide system-level pre & post-sales support for CIENA’s customer base. This includes answering incoming customer calls, testing, troubleshooting and remote technical support for CIENA Network Management products. An understanding of Element Management or Network Management systems is required. A basic understanding of data communications protocols including Ethernet and IP networks would be beneficial. An understanding of fiber optic transport and/or switching protocols is an asset. Experience with Linux and database systems would be beneficial.
**Specific Responsibilities**
- Ans...
Apply for this Position
Ready to join Ciena? Click the button below to submit your application.
Submit Application