Technical Support Engineer

Job title: Technical Support Engineer
Salary: SGD 3,500 - 4,200
Reference ID:

Our client, a notable Japanese MNC that manufactures electronic products, is currently looking fora Technical Support Engineer.

Product: Laptop

【Responsibilities】
- Provide pre-sales support/consultation, responding to customer support requests and queries in a timely and accurate manner
- Diagnose and troubleshoot software and hardware problems, and apply the best solutions to resolve technical issues
- Providing technical assistance for queries and issues related to computer systems, software, and hardware
- Creating technical documentation and manuals to assist other team members and users
- Support for new product certifications and renewals
- Provide support on the company's Warranty Entitlement and Claim system

【What you will receive】
- Variable Bonus (Depending on Company & Individual Performance)
- Annual Leave: 17 days
- Medical L...