Technical Support Engineer, OpenShift AI (OpenShift/Kubernetes, RHEL/Linux, AI)

The Red Hat Global Support Services team is adding a Technical Support Engineer with a background in Linux / Kubernetes systems to join us in the Philippines. In this role, you will deliver an outstanding customer support experience by providing technical support to enterprise subscription customers. Unlike most software companies, we don't sell software licenses or “break-fix” pay-per-incident support. Instead, we sell subscriptions that include an unlimited number of support incidents, product documentation, security patches and updates, and upgrades to the newest versions of our software. As a Technical Support Engineer, you will help us continually prove our value to our customers by troubleshooting and resolving their technical issues over the phone and online. You'll become an expert in Red Hat AI products and technologies, like Red Hat Openshift AI (RHOAI), Red Hat AI Inference Server (RHAIIS) and Red Hat Enterprise Linux AI (RHEL AI). This is a great opportunity to work for on...