Job Description
**Job Description Summary**
Are you passionate about resolving technical issues and providing exceptional customer support? We are looking for a dedicated Technical Support Specialist to join our team. In this role, you will own the resolution of post-sales technical customer issues, ranging from Level 1 to Level 2 support. You will develop a deep understanding of our products and collaborate with colleagues to solve complex problems. Your ability to build strong customer relationships and communicate technical information effectively will be key.
We seek candidates with advanced experience in Services & Technical Support, ideally with a background in Electrical Engineering or similar fields. Strong problem-solving skills, project management abilities, and excellent communication are essential. Knowledge of GE protection relays and the Micom portfolio is highly valued.
Post Sales support of customer issue. This can include repairs (both re...
Are you passionate about resolving technical issues and providing exceptional customer support? We are looking for a dedicated Technical Support Specialist to join our team. In this role, you will own the resolution of post-sales technical customer issues, ranging from Level 1 to Level 2 support. You will develop a deep understanding of our products and collaborate with colleagues to solve complex problems. Your ability to build strong customer relationships and communicate technical information effectively will be key.
We seek candidates with advanced experience in Services & Technical Support, ideally with a background in Electrical Engineering or similar fields. Strong problem-solving skills, project management abilities, and excellent communication are essential. Knowledge of GE protection relays and the Micom portfolio is highly valued.
Post Sales support of customer issue. This can include repairs (both re...
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