Job Description
We360.ai is a young startup specialising in employee monitoring and productivity software. Our focus is on facilitating rapid, data-driven decision-making while putting customers at the forefront. We360.ai has already secured its position as the global leader in this sector, serving over 2,000 companies with more than 15,000 active users. To learn more, visit our website at www.we360.ai.
Qualifications/Skills
Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
Hands-on experience with Windows/Linux/Mac OS environments
Understanding of Application Installation processes, OS security, Anti-Virus software, Firewalls etc.
Good understanding of computer systems, mobile devices and other tech products
Understanding of MDM systems such as Microsoft Intune, ManageEngine MDM, Kaspersky Endpoint, AD Group Policy etc.
Ability to diagnose and troubleshoot basic technical issues
Familiarity with remote de...
Qualifications/Skills
Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
Hands-on experience with Windows/Linux/Mac OS environments
Understanding of Application Installation processes, OS security, Anti-Virus software, Firewalls etc.
Good understanding of computer systems, mobile devices and other tech products
Understanding of MDM systems such as Microsoft Intune, ManageEngine MDM, Kaspersky Endpoint, AD Group Policy etc.
Ability to diagnose and troubleshoot basic technical issues
Familiarity with remote de...
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