Technical Support Engineer - Senior

In this role, you will have an impact in the following ways:
- Supports colleagues to strengthen customer relationships.
- Works with sales staff, customers, and potential customers to resolve technical or engineering issues affecting the sale, installation, and use of company products.
- Proposes changes to products and services that reduce costs and increase sales.
- Trains sales staff in technical development.
- Evaluates products and solutions based on customer requirements.
- Participates in all technical aspects of sales.
- Prepares operation manuals, reference materials, or training materials for customers and salespeople.
- Uses Six Sigma certification to improve operating costs and product reliability and durability for customers.
- Guides and trains less experienced technical support specialists.
- Accompanies and follows up on key accounts.
- Leads teams with external customers.
- Provides technical support on products.
- Leads projects...