Job Description
Job Description
Job Title: Cisco TAC Japanese Technical Support Engineer
Location: Kuala Lumpur
Company: HCLTech
Technical skills requirements
Engineer should have experience with network background, understanding of switching, Routing and firewall concepts. Should have hands on experience in any of the Load balancer / Application Delivery Controller products. Experience in integration /configuration/administration and troubleshooting of LB or ADC products. Engineer should have strong troubleshooting skills on TCP/IP and Http/Https ,SSL/TLS & DNS protocols. Experience in handling issue related to platforms and application management of any of the LB or ADC products. Mandatory Skills
Hands on experience on LAN Switching, Wireless, Architecture, NMS, DNA Center, RP(Routing Protocol) and SDWAN. Routing protocols: OSPF, RIP, BGP, Static. Switching: STP, RSTP, VTP, VLAN, Aggregation Protocols (PAgP/LACP) Security: ACL, NAT, VPN IPsec Tunnel, SSL VPN Tunnel. Network Protocols : TCP/IP ,HTTPS,DNS,SSL & TLS Load balancer : Big IP F5 ,Cirtix, NetScaler, Riverbed, Barracuda or any one of the product Troubleshooting tools: Wireshark, Putty, TCPDUMP etc Qualifications
Language Proficiency: Native or near-native proficiency in Japanese (both written and spoken). Proficiency in English is also required. Education: Degree / Diploma in any field - preferably in technology, Engineering Technology, Computer Engineering. 3 to 7 years of relevant work experience BSc, BCA, B. Tech., M. Tech. or MCA or an equivalent degree from a reputed university Must have CCNA, CCNP Preferred Cisco Confidential
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