Job Description
Are you ready to take your career to the next level? This is an exciting opportunity to join a forward-thinking company as a Technical Support Engineer. Offering a dynamic and collaborative environment, this role is perfect for someone who thrives on solving technical challenges and delivering exceptional support. With benefits such as flexitime, life insurance, a company pension, and the flexibility to work from home, this position offers both professional growth and a fantastic work-life balance.
What You Will Do:
- Provide proactive technical support to customers and sales teams, anticipating and escalating potential issues to management and technical teams.
- Take ownership of technical issues, managing and escalating them as necessary, while maintaining excellent communication with internal and external customers.
- Document and log all technical issues in the central database, ensuring they are kept up to date and resolved efficiently.
- Support...
What You Will Do:
- Provide proactive technical support to customers and sales teams, anticipating and escalating potential issues to management and technical teams.
- Take ownership of technical issues, managing and escalating them as necessary, while maintaining excellent communication with internal and external customers.
- Document and log all technical issues in the central database, ensuring they are kept up to date and resolved efficiently.
- Support...
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