Job Description
**About Us**
Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry’s first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics—all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential.
**The Role**
The Technical Support Engineer – Level 2 will:
+ Take ownership of incoming help requests from end users and document all pertinent customer information.
+ Respond to customer through Phone/ Email / Chat inquires w.r.t products and perform required technical troubleshooting steps based on customer issue within the scope of support...
Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry’s first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics—all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential.
**The Role**
The Technical Support Engineer – Level 2 will:
+ Take ownership of incoming help requests from end users and document all pertinent customer information.
+ Respond to customer through Phone/ Email / Chat inquires w.r.t products and perform required technical troubleshooting steps based on customer issue within the scope of support...
Apply for this Position
Ready to join Automation Anywhere, Inc.? Click the button below to submit your application.
Submit Application