Technical Support Engineer

Technical Support Engineer

At Chexy, we're reimagining how Canadians manage their largest expenses—like rent, tuition, and insurance—by transforming them into opportunities to build credit, earn rewards, and gain financial flexibility.

We're the first platform in Canada that lets users pay nearly any bill using their credit card, while unlocking meaningful benefits like cashback, points, and credit‑building tools. With $1B+ in annual payment volume and millions of transactions per month, we're processing real money for real people—which means when something goes wrong, it needs to be handled quickly, accurately, and with care.

About the Role

We're looking for a Technical Support Engineer to sit at the intersection of our Engineering and Customer Experience teams. You'll be the critical bridge between users experiencing issues and the engineers building solutions—triaging bugs, investigating payment anomalies, wri...