Technical Support Engineer

Are you a skilled mechanic ready to transition from the shop floor to a dynamic desk-based role? Do you want to use your technical knowledge to make a real difference without getting your hands dirty? We have an exciting opportunity for a Technical Support Mechanic  to join our rapidly expanding Motability team! As a Technical Support Engineer , you'll play a key role in ensuring customers receive the best solutions. Working as part of our dedicated team, you'll provide remote assistance and expert technical advice to resolve vehicle issues efficiently and accurately. What you'll do...

Provide remote assistance to patrols, retailers and customers to guide real-time repairs and resolve vehicle issues efficiently 

Support our internal roadside teams with live diagnostics, helping to increase first-time fix rates and reduce the need for vehicle recovery 

Manage technical complaints by working with customers, case managers, manufacturers and th...