Job Description
**Overview**
With more than **45,000 employees and partners worldwide** , the **Customer Experience and Success (CE&S)** organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services—ignited by our people and culture. We drive cross‑company alignment and execution to consistently exceed customer expectations across every interaction, whether in‑product, digital, or human‑centered. CE&S is responsible for delivering end‑to‑end services across the company, including consulting, customer success, and support across Microsoft’s full portfolio of solutions and products. Join CE&S and help accelerate AI transformation for our customers and the world.
Within CE&S, the **Customer Service & Support (CSS)** organization builds trust and confidence for every person and organization by delivering a seamless support experience. CSS is powered by Microsoft’s AI technolo...
With more than **45,000 employees and partners worldwide** , the **Customer Experience and Success (CE&S)** organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services—ignited by our people and culture. We drive cross‑company alignment and execution to consistently exceed customer expectations across every interaction, whether in‑product, digital, or human‑centered. CE&S is responsible for delivering end‑to‑end services across the company, including consulting, customer success, and support across Microsoft’s full portfolio of solutions and products. Join CE&S and help accelerate AI transformation for our customers and the world.
Within CE&S, the **Customer Service & Support (CSS)** organization builds trust and confidence for every person and organization by delivering a seamless support experience. CSS is powered by Microsoft’s AI technolo...
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