Technical Support Executive – ANZ

Job Description

The Position

• The Executive – Technical Support will be required to manage incoming calls, emails, and chat from customers pertaining to PCs, Laptops, Smartphones, and Electronic products and services.
• The position will require you to support the contact centre in spoken and written English.

Skill Requirements

• Diploma /Degree in IT-related disciplines.
• Good command of spoken and written English.
• Prior experience in a similar role is an advantage.
• Well-versed in Windows Operating Systems and Windows Office.
• Well-versed in Android software and hardware.
• Possess initiative, able to work independently and as a team
• Dynamic, highly motivated, and result-oriented team player with good interpersonal skills.
• Operating Days: Monday-Friday.
• Operating hours: 5 am-6 pm ( following the ANZ hours).
• Rotational shifts.
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