Technical Support Executive

Job Description

Position: Technical Support Executive (International Voice/Service Desk)

Location: Pune, Bangalore

We are looking for an experienced Technical Support Executive with International Support experience to join our team. The ideal candidate will deliver high-quality technical assistance to global customers, ensuring timely resolution of incidents and service requests while maintaining excellent customer satisfaction.(only international exp is required )

Responsibilities

• Provide international technical support to global customers via phone, email, and chat.
• Troubleshoot and resolve hardware, software, and application-related issues.
• Handle Service Desk operations, including incident, problem, and request management.
• Manage user accounts, permissions, and group policies using Active D...