Job Description

About Worksent

WorkSent, formerly known as Eynetech, is a trusted support partner to various service providers such as MSPs, MSSPs, ISPs, Datacenters, and SaaS companies. With a journey beginning in 2015, our mission is to empower service providers by offering cost-efficient service packages. We have earned the trust of over 60+ satisfied clients globally through our dedication to excellence.

Work Experience: 0 - 2 years

Work Location:  Infopark, Kochi

 

Responsibilities:

  • Answer inbound IT Helpdesk calls from customers across the globe and perform basic troubleshooting.
  • Initiates follow up calls with customers.
  • Responding to client IT support requests via chats, calls, and tickets.
  • Providing technical support via remote access.
  • Upd...

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