Technical Support Field Engineer

Areas Covering: Glasgow & Edinburgh

Salary: £25,000 - £30,000

SCG Together is seeking a skilled and customer-focused Technical Support Field Engineer to join our team. The role involves providing on-site technical support, installation, maintenance, and fault resolution across customer locations. The successful candidate will represent SCG professionally while delivering high-quality technical service.

Responsibilities:

• Provide on-site technical support, diagnostics, and fault resolution for customer systems and equipment
• Install, configure, and maintain hardware, software, and network infrastructure
• Respond to service requests and incidents
• Troubleshoot and resolve issues efficiently, escalating where necessary
• Carry out preventative maintenance and system health checks
• Accurately document work completed, including reports and service n...