Job Description
Overview
A leading technical services firm is looking for a Technical Support Coordinator to enhance their field service and support operations. This role involves coordinating customer interactions, managing engineer visits, and ensuring high levels of service satisfaction.
Responsibilities
- Coordinate customer interactions to ensure timely and effective service delivery.
- Manage engineer visits, scheduling, and field service activities.
- Support high levels of service satisfaction through proactive communication and issue resolution.
Qualifications
- Customer service experience within a technical setting.
- Excellent communication skills.
- Ability to manage multiple priorities effectively.
Additional Information
This position offers a competitive salary and opportunities for professional development.
Location: Crewe, England, GB
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