Job Description
Are you interested in technology and are you tech savvy?
Do you want to be part of a multicultural team in a company which works alongside well-known brands?
Do you want to work for a global player of smart lightning solutions?
Do you want to relocate to the beautiful capital of Portugal, Lisbon?
Then this could be the perfect opportunity for you to have an experience of a lifetime!
Your responsibilities and impact as Technical Support for Lighting Products will be:
Provide support on customers by responding to inbound requests + document relevant case information
Assist users with Pre-Sales, General Inquiries and technical support issues via phone/email/social media channels
Adapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/ecommerce reviews) channels
Ensure excellent customer satisfaction through responding in an appropriately and ...
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