Technical Support in Barcelona (German Speaker)

Exciting opportunity for a Technical Support role in Barcelona! You are tech-savvy and enthusiastic about solar technology and systems? Do you have analytical capacity and interest in advancing your service skills? Kick-Start your career now!

Your responsibilities and impact as a Technical Support Agent will be:

• Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by;
• Answering incoming customer queries promptly
• Identifying issues and providing effective solutions to ensure customer satisfaction
• Recording customer data accurately in the CRM system
• Providing ad-hoc support as required
• Being a team player and collaborating for the success of the team and project

What's in it for you?

• Salary package of 25k gross/year
• Permanent contract at 39h/week (probation period 2 months)
• Wo...