Technical Support (Level 2) - Python

Do you meet the profile and are interested in being part of edunext?

You can apply directly via LinkedIn or send us your resume to the following email: , with the subject: Technical Support Specialist (Level 2).

Role Description

As a Technical Support Specialist (Level 2) in the Hosting division at edunext, you will be responsible for ensuring the continuity and quality of service across Open edX platforms. This includes resolving technical incidents, anticipating issues through proactive monitoring, and delivering an empathetic, agile, and reliable customer experience.

You will work closely with the internal Hosting team and document solutions to support process improvements and strengthen the team’s technical knowledge.

We are looking for someone with solid technical foundations and strong communication skills. This role combines incident resolution in Linux/Windows environments with the ability to provide guidance and high‑quality...